e-Gov Policy

The e-Government (e-Gov) Master Plan, approved by the Royal Government via executive order C-2/422 dated 27 June 2014 as well as the ICT Roadmap of 2011/2015, underlined the need to formulate an e-Government Policy.
The main objective of the policy are:

  • Universal access to safe and secure Government e-services;
  • Provision of multi-channel and seamless citizen centric service delivery online;
  • Ensure interoperability and interconnectedness of the government, adoption of new emerging technologies and tracking of market obsolescence by enforcing adoption of ICT standards across the government;
  • Inculcate the Single Entry, Multiple Use of data;
  • Screening of e-Government projects through a holistic approach and funded accordingly to avoid duplication;
  • Encourage collaboration and information sharing among RGoB entities;
  • Capacity enhancement of both the ICT professionals and non-ICT personnel and users;
  • Strengthen the ICT Industry to support e-Government;
  • Migration of government systems into a Government Data Centre to avoid duplication of work, economy of scale, security, more optimal storage management and better performance/service level.
  • Implement Government-wide shared application systems such HR, Finance and Procurement where all Ministries can make use of such shared systems to perform their business operations.
  • Options of shifting e-Gov initiatives into the cloud platform and prepare for m-Governance.
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